Privacy Policy jutaboy — Malaysian Member Data Protection

This Privacy Policy describes jutaboy's ("Platform", "we") data protection practices regarding information we collect from you ("Member", "you") when using the jutaboy platform, including the website at jutaboy.win and our official mobile app for Android and iOS.

We understand that your trust is our most valuable asset. Every decision we make regarding data is aimed at protecting your interests and privacy. This policy applies to all jutaboy platform users regardless of access method — whether via web browser, mobile app or any other device.

By registering an account and using the jutaboy platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

Jutaboy only collects data that is strictly necessary to provide a secure, compliant and high-quality service. We do not collect excessive or irrelevant information beyond the scope of our services.

Data You Provide Directly

• Registration Information: Full name, date of birth, phone number, email address and password (stored as an irreversible hash).
• Identity Verification Information (KYC): A copy of your ID (MyKad), a selfie for facial verification, and proof of current address — required under legal compliance obligations.
• Financial Information: Bank account number, bank name, e-wallet account numbers (Touch 'n Go, Boost, GrabPay) used for deposits and withdrawals.
• Communications: Live chat logs, emails, and any feedback you submit to our support team.

Automatically Collected Data

• Technical Data: IP address, browser type, operating system, device model, screen resolution, and time zone.
• Usage Data: Pages visited, session duration, games played, total bets placed, and navigation patterns within the platform.
• Location Data: General location information (based on IP address) to ensure compliance with applicable regional laws.
• Cookie Data: Session cookies, preference cookies and analytics cookies — further details in Section 6.

Every piece of data we collect is used for a clear and legitimate purpose. Below is the full list of how your data is used on the jutaboy platform:

• Service Delivery: Creating and managing your account, processing deposits and withdrawals, and enabling access to all games and platform features.
• Identity Verification: Verifying that you meet the minimum age requirement of 18 years and that only the legitimate account holder can access funds and make transactions.
• Security and Fraud Prevention: Detecting suspicious activity patterns, preventing money laundering and protecting your account from unauthorized access.
• Platform Improvements: Analyzing usage patterns to improve the design, performance and overall experience of the jutaboy platform.
• Service Communications: Sending important notifications related to your account, transactions, security updates and terms changes.
• Responsible Gaming: Monitoring betting patterns to identify members who may need responsible gambling support, and presenting appropriate assistance options.
• Legal Compliance: Meeting reporting obligations to relevant regulatory bodies as required by law.
• Marketing (with consent): Sending promotional information, bonuses and exclusive offers — only if you have opted in to receive marketing communications during registration or via account settings.

Jutaboy does not sell, rent, or trade your personal information to third parties. However, in certain situations, we are required to share data with the following parties for limited and clearly defined purposes:

Trusted Service Providers

We partner with carefully selected third-party service providers — including payment processors, identity verification providers, licensed game suppliers and customer support platforms. All providers are bound by strict data protection agreements and are only permitted to use your data for specified purposes.

Legal Requirements

We may disclose your data when required by law, court order or a lawful request from a law enforcement agency. In all such cases, we will disclose only the minimum information necessary and will notify you where permitted by law.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, member information may be transferred to the new entity. You will be notified in advance of any such transfer and given the option to close your account if you do not agree.

Jutaboy invests heavily in security infrastructure to ensure your data is protected at every stage — during transmission, during processing and during storage.

• Transmission Encryption: All communications between your device and jutaboy servers are protected with TLS 1.3 encryption, the latest web security protocol replacing older SSL versions.
• Storage Encryption: Sensitive data such as financial information and KYC documents is stored using AES-256 encryption in a segregated database.
• Password: Your password is never stored in readable form. We use the bcrypt hashing algorithm with a high cost factor to ensure passwords cannot be recovered even if our database is ever compromised.
• Two-Factor Authentication (2FA): We encourage all members to enable 2FA on their accounts as an effective additional layer of security.
• 24/7 Monitoring: Our security team continuously monitors systems to detect and respond to any threats or suspicious activity.
• Security Audits: The jutaboy platform undergoes periodic independent security audits by certified cybersecurity firms to identify and address any vulnerabilities.

Jutaboy uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Storing your preferences such as language, time zone and display settings. Can be disabled but may affect your user experience.
• Analytics Cookies: Helping us understand how members use the platform — most visited pages, time spent and navigation paths. This data is used solely for platform improvement.
• Security Cookies: Helping detect and prevent fraud, including suspicious login attempts and automated activity.

You can manage your cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the jutaboy platform. For more information on managing cookies, refer to your web browser's help section.

Jutaboy respects and upholds your rights regarding personal data. Below is a list of rights you hold as a member of our platform:

To exercise any of the above rights, contact the jutaboy support team via live chat on the platform. We will respond within 30 working days and may need to verify your identity before processing the request.

Jutaboy retains your data for as long as necessary to fulfill the purposes stated in this policy, or as required by applicable law. Once the retention period expires, data will be securely deleted or anonymized.

• Active account data is retained for the duration your account is active, plus 12 months after the last activity.
• Financial and transaction records are retained for 7 years in accordance with accounting and anti-money laundering legal requirements.
• KYC documents are retained for 5 years after account closure for legal compliance purposes.
• System logs and security data are retained for 90 days in active systems, then securely archived for a further 12 months before being permanently deleted.

When you close your account, jutaboy will initiate the deactivation process within 14 working days. Data that is no longer required will be deleted or anonymised, while data that must be retained by law will be stored securely in isolated, access-restricted systems.

Jutaboy reserves the right to update this Privacy Policy from time to time to reflect changes in our services, legal requirements or industry best practices. We are committed to providing clear notice before any changes take effect.

• Significant changes will be communicated via in-app notifications and email to your registered address at least 14 days before taking effect.
• Minor changes such as spelling corrections or language clarifications may be updated without notice, but the "Updated" date at the top of this page will be revised.
• Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated terms.
• Previous versions of this Privacy Policy are available upon request — contact our support team to obtain an earlier version.

If you have any questions, concerns or complaints regarding how jutaboy handles your personal data, our privacy team is here to help. We take every privacy-related inquiry seriously and are committed to responding promptly and transparently.

You can reach us via:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom right corner of the platform.
• Email: Send your enquiry to [email protected] — we aim for a response time within 48 hours.

When contacting us regarding privacy, please include your full name, account username, and a clear description of your query or request so we can assist you more promptly and effectively.